Privacy Policy

Stellar Car Audio and Accessories ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.stellarcaraudio.com (the "Site"), make a purchase, or otherwise interact with us. Please read this policy carefully. If you do not agree with its terms, please do not use the Site.

 

Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked with you ("personal information").

Information You Provide Directly:

• Contact information (name, billing/shipping address, email address, phone number)

• Payment information (credit card details, processed securely by third-party providers)

• Order details and purchase history

• Account information (if you create an account: username, password)

• Communications with us (customer service inquiries, reviews, or support requests)

Information Collected Automatically:

• Device and usage data (IP address, browser type, operating system, device identifiers, pages viewed, time spent on Site)

• Cookies, web beacons, and similar technologies (for analytics, functionality, and advertising)

• Location data (general location inferred from IP address; we do not collect precise geolocation unless you voluntarily provide it)

Information from Third Parties:

• Data from payment processors, shipping carriers, or marketing partners (e.g., order fulfillment or advertising performance)

We do not knowingly collect personal information from children under 13. If you believe we have, please contact us immediately.

 

How We Use Your Information

We use the collected information for the following purposes:

• Processing and fulfilling your orders, including shipping and payment

• Managing your account and providing customer support

• Communicating with you about orders, promotions, or important updates

• Improving our Site, products, and services (through analytics)

• Personalizing your experience and showing relevant advertisements

• Preventing fraud, ensuring security, and complying with legal obligations

• Marketing (with your consent where required; you can opt out at any time)

 

How We Share Your Information

We may share your personal information in these situations:

• With service providers (e.g., payment processors like Stripe/PayPal, shipping companies like UPS/FedEx, email service providers, website hosting/analytics tools such as Google Analytics)

• For legal reasons (to comply with laws, respond to subpoenas, or protect rights/safety)

• In the event of a business transfer (merger, acquisition, or sale of assets)

• With your consent or at your direction

We do not sell your personal information for monetary compensation. However, certain sharing for targeted advertising may be considered "sharing" under laws like CCPA (if applicable). You may have rights to opt out of such sharing.

 

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance functionality, analyze traffic, and deliver personalized content/ads. You can manage cookie preferences through your browser settings or our cookie consent banner (if implemented). Note: Disabling certain cookies may affect Site functionality.

We may use third-party analytics and advertising services (e.g., Google). These providers may collect data about your visits to our Site and other sites.

 

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security. In the event of a data breach involving Illinois residents' personal information, we will notify affected individuals and the Illinois Attorney General as required by Illinois law.

 

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, such as:

• Accessing, correcting, or deleting your data

• Opting out of marketing communications (unsubscribe link in emails)

• Limiting certain processing or sharing (if applicable under state laws)

To exercise these rights, contact us using the information below. We will respond within a reasonable timeframe (typically 30–45 days). Illinois residents may also have additional rights under applicable state laws.

You can opt out of targeted advertising by adjusting your browser or device settings.

 

Retention of Information

We retain your personal information only as long as necessary for the purposes outlined in this policy, to comply with legal obligations, resolve disputes, or enforce agreements. After that, we securely delete or anonymize it.

 

International Transfers

Our Site is hosted in the United States. If you access it from outside the US, your information may be transferred to and processed in the US, where privacy laws may differ from your jurisdiction.

 

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised version with a new "Last Updated" date. Continued use of the Site after changes constitutes your acceptance of the updated policy.